How to overcome M365 Copilot Limitations with Copilot Studio

By the end of the session, you'll leave with:

A CIO-grade decision framework — when Microsoft 365 Copilot is enough, when Copilot Studio is the right next step, and when neither fits.
A governance playbook — how to let business teams build their own agents without losing control of data, cost, identity and compliance.
An honest benchmark from independent Microsoft Partners — where Copilot Studio genuinely accelerates, and where it hits its limits.

On the agenda

Why Microsoft 365 Copilot plateaus six months after rollout and what that costs you in credibility within the business.
How to customize Copilot where it matters, inside the same governed tenant, instead of replacing it.
How to give business teams the means to build their own agents — within the guardrails you set.

The question is no longer “did we deploy Copilot?” but “where does it actually create business value — and how do we get there without losing governance?” This webinar helps you build the answer.

You made the right call deploying Microsoft 365 Copilot enterprise-wide: one governed surface, your data perimeter, your security posture, your compliance rules. The licenses are active. Adoption is real.

But six months in, the feedback loop has flipped. Business teams find Copilot generic, disconnected from their workflows, blind to their data and they're starting to ask why IT picked a tool that “summarizes emails.” Meanwhile, shadow AI is creeping back in: ChatGPT and Claude on personal devices, outside your perimeter.

The fix isn't replacing Copilot. It's adapting it where it matters, inside the same governed Microsoft tenant, with Copilot Studio.

Decide with a framework. A clear CIO-grade rule of thumb for when Copilot M365 is enough, when Copilot Studio is the right next step, and when neither fits.
Keep governance in control. How to let business teams build agents while you keep control of data, cost, identity and compliance.
Know the limits. Microsoft Partner's honest benchmark: where Copilot Studio genuinely accelerates, and where it doesn't.
Bring shadow AI back inside. How specialized agents on your tenant remove the reason teams reach for ChatGPT or Claude on personal devices.

Nicolas Bombourg

Head of Department & Co-Founder — ReportLinker

Brings the business-user perspective: a hands-on field account of rolling out Copilot Studio agents inside an operating team — what worked, what didn't, and what it took to get adoption.

Benjamin Carpano

CEO — AI-Partner

Independent Microsoft Partner (Solutions Partner, Data & AI track), BPI France AI Expert and Hub France IA member. 20+ years building data & AI products for enterprise. Advises CIOs on industrializing AI without losing governance.

A CIO, IT Director or Head of Digital Workplace under pressure to demonstrate AI ROI to the ExCo
A Head of AI / AI Program Manager owning the Microsoft AI stack
An Enterprise Architect or Microsoft 365 Lead evaluating a Copilot Studio rollout
A Transformation Director mediating between IT governance and business expectations